Terms and conditions

Introduction

1. Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our online gaming services (the "Service"). By registering for an account, using the Service, or accessing any content provided by us, you agree to be bound by these Terms.

2. Acceptance of Terms: If you do not accept these Terms, please do not register for an account or use the Service. We reserve the right to modify or update these Terms at any time without prior notice to you.

3. Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If you are under 18, please do not attempt to use the Service.

2. Account Registration

1. Eligibility: To register for an account, you must provide accurate and truthful information about yourself, including but not limited to your name, date of birth, address, and identification documents.

2. KYC and Verification Requirements: We reserve the right to request additional documentation from you to verify your identity and comply with anti-money laundering regulations. You agree to provide such documentation promptly.

3. Responsibility for Account Security: You are responsible for maintaining the security and confidentiality of your account login credentials and ensuring that no unauthorized person uses your account.

3. Deposits and Withdrawals

1. Accepted Payment Methods: We accept various payment methods, including but not limited to credit cards, e-wallets, and cryptocurrencies.

2. Minimum and Maximum Limits: You can deposit a minimum of €10 and withdraw a maximum of €5,000 per week (or higher for VIP members).

3. Processing Times and Fees: Deposits are processed immediately, while withdrawals take 24-72 hours to be processed. We do not charge fees on deposits or withdrawals.

4. Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations and reserve the right to request additional documentation from you to verify your identity.

4. Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited to your account according to our promotional terms, which may be subject to change without prior notice.

2. Wagering Requirements: You must meet the wagering requirements associated with each bonus before you can withdraw any winnings.

3. Expiry and Abuse Clauses: Bonuses have a limited validity period, and we reserve the right to cancel or modify any bonuses if they are abused or exploited in any way.

5. Gameplay and Fairness

1. RNG Usage: We use Random Number Generators (RNGs) to ensure fair gameplay and unpredictable outcomes.

2. Game Malfunctions: If a game malfunctions, we reserve the right to void all bets placed during that time period.

3. Limits on Play and Responsible Gaming Tools: You can set deposit, wager, and session limits through your account settings, and we encourage you to use our responsible gaming tools to maintain a healthy gaming experience.

6. Responsible Gambling

1. Self-Exclusion Options: You can self-exclude from the Service for a specified period or permanently by contacting us through customer support.

2. Deposit, Wager, and Session Limits: You can set deposit, wager, and session limits to maintain control over your gaming habits.

3. Help and Support Links: We provide links to reputable organizations that offer help with problem gambling.

7. Prohibited Activities

1. Bonus Abuse: You may not use bonus funds for bets on excluded games or in a way that exploits the bonus terms.

2. Fraud, Collusion, or Manipulation: You may not engage in any fraudulent, collusive, or manipulative activity to gain an unfair advantage while using the Service.

3. Use of Bots or Automated Systems: You may not use bots or automated systems to place bets on our games.

8. Account Suspension and Closure

1. Voluntary Account Closure: If you wish to close your account voluntarily, please contact us through customer support.

2. Breach of Terms: We reserve the right to suspend or close your account if we suspect that you have breached these Terms in any way.

3. Inactivity and Dormant Accounts: We reserve the right to close dormant accounts (accounts with no activity for 6 months or more).

9. Privacy and Data Protection

1. Information Collected: We collect various information about you, including but not limited to your name, date of birth, address, and identification documents.

2. Use and Storage of Personal Data: We use and store your personal data in accordance with our privacy policy.

3. GDPR Compliance (if applicable): If applicable, we comply with the General Data Protection Regulation (GDPR) requirements.

10. Limitation of Liability

1. Losses: We are not liable for any losses incurred by you while using the Service.

2. System Errors: We are not liable for any system errors or malfunctions that may affect your gaming experience.

3. Third-Party Links: You use third-party links at your own risk and we are not responsible for their content, accuracy, or availability.

11. Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify or update these Terms at any time without prior notice to you.

2. Notification of Changes: If we make significant changes to these Terms, we will notify you through email or on our website.